IT Products & Support
Below are some of the network infrastructure and service we manage and support: –
1. Local Area Networks (LAN)
2. Wide area Networks (WAN)
3. Network audit and testing
4. Network Security
5.Real-time network monitoring and evaluation.
6.Storage Area Networks (SAN).
We provide professional network and infrastructure support enabling your business processes to run smoothly and efficiently. As your organization grows, CompNET will help to ensure you have cutting edge connectivity solutions in place to sustain and even spearhead its development. By proactively maintaining your system, CompNET specialists are able to pinpoint problem areas in your network before they boil over, preventing your company from costly downtime.
We ensure that you have unfettered access to your data, applications, hardware and other network resources more effectively
Our structured network management solution will help your organization to; –
- Boost network scalabity.
- Simplify network management.
- Reduce downtime.
Enhance network security.
- Update obsolete software and hardware.
- Service redundancy and failover.
HELP DESK SUPPORT
CompNET solutions has a dedicated help desk that is always on stand-by to offer support and troubleshooting via phone and/or email to clients and also try to resolve the problem with remote management tools
COMPREHENSIVE HARDWARE, NETWORK & SOFTWARE SUPPORT
Hardware Maintenance offers a range of customizable hardware support services for multivendor systems to help you resolve hardware issues quickly and convenient. At CompNET we realize the need and importance of hardware support hence we offer our client expertise support and maintenance that covers personal computers, servers and LAN infrastructure
The process would involve; –
Software-related problems can really slow down a business—not to mention tie up IT staff. We provide a service portfolio that offers comprehensive software technical support, including individual problem fixes and product usage advice, for virtually all of your software products. We have qualified expert and certified engineers who are experienced in handling clients from different verticals. From version upgrade, to database migration, to porting to virtualization, our team of experts are capable of tackling and managing a wide spectrum of exceptions. We ensure your ICT operates optimally, with minimal service-interruptions or downtime.
We can customize our services for your specific needs without compromising your schedule or budget. We use a precise methodology to develop the right programs for our clients.
Our services delivery team will coordinate a planning session to present our solutions and review your requirements. We will then develop a comprehensive program and service level agreement (SLA) to fit your needs.
On –Call Contract(O.C.C)
12 or More months on site
On call site visits on hardware and software troubleshooting
Routine preventive Maintenance
Priority in Support
Ideal for Businesses & Companies
Replacement of Spares on quotation
All done in non –comprehensive
Current system assessment
Scheduled hardware maintenance
Preventative software maintenance (security patches, fixes)
Software version and license maintenance
Remote performance and usage monitoring
Establishing usage trends and projected needs (for planning purposes)
Scheduled backups Offsite backup storage
No Replacement of Spares
Ideal for Businesses & Companies
Charges per Problem
Quotation on Replacement of Spares
Low-Priority Compared to AMC
Ideal for Budgeted User
Discounted rates for Call
Fixed rate for any type of Call
Use within 24 months
Ideal for Small Office & Home User